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COVID 19 & Your Visit
Your Safety & Health is My Priority
In the effort to minimize the risk of transmission of COVID 19 while receiving treatment at Confluence Healing, these protocols and guidelines have been put in place to help keep you, your practitioner, and all clients visiting the office as safe as possible. While these measures may be somewhat inconvenient, they are very small sacrifices to make to help protect our vulnerable populations. All clients must familiarize themselves with the following guidelines before scheduling an appointment.
- All CLIENTS MUST FILL OUT THE NEW "COVID 19 SCREENING QUESTIONNAIRE & CONSENT FORM" prior to their first appointment, as well as fill out and agree to the "NEW OFFICE GUIDELINES & PROTOCOLS". You must “pass” the COVID 19 screening to proceed with scheduling and treatment. In all subsequent visits, the screening may be done over the phone or through email before your appointment, but it is up to you to notify your practitioner if there are any changes in your status that would affect your original screening answers.
- ALL PAPERWORK MUST BE COMPLETED PRIOR TO YOUR ARRIVAL AT THIS TIME.
- YOU SHOULD NOT COME TO YOUR APPOINTMENT IF YOU ARE FEELING SICK OR UNWELL, even minorly so. Cancellation fees are waived at this time.
- ALL CLIENTS MUST WEAR A MASK THE ENTIRE LENGTH OF THEIR APPOINTMENT, AND THE MASK MUST COVER BOTH YOUR MOUTH AND NOSE COMPLETELY. If you don’t have a mask, one will be provided. Unfortunately, masks with exhalation valves are not suitable in the clinical setting. Single layer stretchy masks, or "gator" type masks are also not suitable as they provide little blockage of respiratory droplets. Please wear at least a double layer cotton or similar fabric mask. Surgical type masks are an acceptable option.
- When you arrive at the clinic, all clients will either WASH THEIR HANDS, or to use the provided HAND SANITIZER before entering the treatment room.
- In some cases, a "TELE-HEALTH" session will be done over the phone or through email prior to your arrival to collect information about the issues you would like treated, as well as to go over the screening questions . This minimizes the person to person interaction time. Cupping, use of moxa, and checking of tongue and pulse will be temporary suspended. Your practitioner may ask you to email a picture of your tongue to help with diagnosis.
- PLEASE COME TO YOUR APPOINTMENT ALONE. Sorry, but spouses, friends, children, etc. can’t be admitted into the office (caregivers and guardian’s/parents will be exempt but they must fill out and pass the screening as well).
- PLEASE DO NOT ARRIVE EARLY FOR YOUR APPOINTMENT, AS WAITING IN THE WAITING ROOM IS NOT PERMITTED. If you are early, kindly wait outside, in the downstairs hallway (seating available), or in your car. If you see another client checking out in reception, please wait at a distance in the hallway.
- It is recommended that ONLY MEDICALLY NECESSARY TREATMENTS, such as those that are either chronic or acutely painful, or that moderately or severely impact quality of life be treated at this time. People with very minor complaints, or who are “just curious” about acupuncture, should postpone treatment. Patients over the age of 65, immunocompromised, or in a high-risk group should weigh benefit vs risk. Every Tuesday and Wednesday will be given priority to vulnerable populations in need of treatment, and additional hours or days will be added as needed. If you are unsure about scheduling an appointment now, just email me with your questions or concerns!
- CASH, CHECK, & CREDIT CARDS ARE EQUALLY ACCEPTED, but try to have exact change if using cash, and have your check already written out if possible. A new contact-less chip reader is now in operation.
- PLEASE BE A RESPONSIBLE CITIZEN and not come in for treatment if you have NOT been adhering to CDC guidelines, or state mandates for social distancing & mask wearing in public, or have recently been in a large crowd or gathering, or have travelled by commercial air, bus, or train in the last two weeks, or have returned from a vacation or a business trip.
IN AN EFFORT TO MAINTAIN THE SAFEST ENVIRONMENT FOR ALL CLIENTS, UNFORTUNATELY, FOR THOSE THAT ARE UNABLE OR UNWILLING TO FOLLOW THESE GUIDELINES, TREATMENT CANNOT BE GIVEN TO YOU AT THIS TIME. THANK YOU FOR YOUR COOPERATION AND UNDERSTANDING.
Content copyright 2020. Susan Glod. All rights reserved.