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Your Initial Appointment
Preparing For Your Visit
Here are a few important things to keep in mind that will help make your visit run very smoothly, and please refer to the COVID 19 page for important updates to these policies, as there are some modifications due to the pandemic.
- Cell Phones - For the consideration of others receiving treatments, please turn off your cell phone before entering our offices, and kindly keep voices at a low volume during your visit.
- Appointments - Please arrive as close to your scheduled appointment as possible. If you are running late we will do our best to accommodate you. Arriving later than 15 minutes after your scheduled appointment could result in the loss of your time slot, especially during busy hours. Please give us a call if you are running late, as the office generally runs very close to "on time." Due to Covid 19, patients should not arrive early to prevent overlapping of clients.
- Proper Attire - To give proper access to the acupuncture points, it is essential to wear loose, comfortable clothing that can easily be rolled up to the elbows and knees, as well as loose around the collar. Two piece clothing is recommended. Usually it will not be necessary for you to change out of your clothing unless it restricts access to the acupuncture points. Large towels are used as drapery should your treatment require you to disrobe.
- Health History Questionnaire, Acupuncture Consent Form, COVID 19 Screening & Consent Form -It is very important to fill out and complete these forms prior to your appointment. They are available on the "Patient Forms" page, where you can view and print a copy. If you are unable to complete these before your visit, please contact this office. Due to COVID 19 restrictions, patients can no longer fill out paperwork in the reception area, so plan accordingly.
- Payment - Payment for services is due upon arrival. MasterCard, Visa, and Debit cards are all accepted as well as personal checks and cash. At this time, we are encouraging cashless transactions. If paying with cash, try to have exact amount.
- Cancellations - If you need to cancel or reschedule an appointment, please give at least 24 hours advance notice. However, if you are feeling unwell, you will not be penalized for a last minute cancellation.
- Missed appointments and cancellations less than 24 hours will be subjected to a $50 cancellation fee(This policy is temporarily suspended during the Covid 19 pandemic)